Terms and Conditions

Terms and Conditions Hanukeii


Read these conditions carefully


These general conditions will expressly regulate the relations that arose between indicom Europe 2015 SL (company that owns the trademark Hanukeii) with registered office in Calle Zurbano 41, under left 28010, Madrid and with CIF Esb87341327 and the third parties (hereinafter, "users") that are registered as users and/or acquire products through the online store of the site Official website Hanukeii (http://www.hAnukeii.com", hereinafter the" store ").


2. User Obligations

2.1 The user is forced, in general, to use the store, to acquire the products and to use each of the services of the store in a diligent way, in accordance with the law, morals, public order and the provisions of these General conditions, and must also refrain from using them in any way that may prevent, damage or deteriorate the normal operation and enjoyment of the store by users or that could injure or cause damage to the goods and rights of Hanukeii, its suppliers, users or in general of any third party.


3. Products and prices

3.1         Hanukeii The right to decide, at all times, the products that are offered to users through the store are reserved. In particular, at any time add new products to those offered or included in the store, understanding that unless otherwise provided, such new products will be governed by the provisions of these general conditions. It also reserves the right to stop providing or facilitate access and use at any time and without prior notice of any of the different kinds of products offered in the store.


3.2 The products included in the store will correspond to the most reliable way possible that allows web visualization technology to the products effectively offered. The characteristics of the products and their prices appear in the store. The prices indicated in the store are in euros and do not include VAT, unless otherwise indicated.



4.1 within a maximum period of twenty -four (24) hours, Hanukeii He will send an email to the user, confirming the purchase. Said email will assign a purchase reference code, and detail the characteristics of the product, its price, shipping costs and data of the different options to pay the products to Hanukeii.


4.2 The user who acquires a product through the store must make the payment through the payment systems specifically detailed in the store.


4.3          INDICOM EUROPE 2015 SL It will file the electronic documents in which the contract is formalized, sending a copy to the user once the purchase is made. The contract will be made in the Spanish language.


4.4 Confirmation of the order sent by Hanukeii It is not valid as an invoice, only as a purchase voucher. The invoice corresponding to it will be sent next to the product.


5. Right of withdrawal

5.1 The user has a right to withdraw for which he can contact Hanukeii Through email in the following address: contact @ hAnukeii.com and give up the purchase within a period not exceeding 30 business days, counted from the receipt of the product. The product must be sent together with the duly completed return sheet and a copy of the delivery albarn or the invoice, duly completed, running by the user-comp that the direct cost of return of the product. This return will be done in accordance with the instructions that Hanukeii Indicate the user in response to their notification of the withdrawal exercise. The user must return the product within a maximum period of 30 days since Hanukeii indicate the form of return.


5.2 The withdrawal entails the return of the amount paid. To do this, the client must indicate on the return sheet the number and the credit card holder to which Hanukeii You must make the fertilizer. The deadline for said fertilizer will be the one established in the law.


5.3 The right of withdrawal may not be exercised when the product is not returned in its original packaging and when the product is not in perfect condition.


6. Customer Service

6.1 For any incidence, claim or exercise of their rights, the user can send an email to the contact address @ Hanukeii.com.


7. Home delivery service

7.1 The territorial scope of sales through the store is exclusively for the territory of the European Union, so the delivery service will only be for said territory. The products bought through the store will be sent to the delivery address indicated by the user once the payment is verified, the maximum delivery period being the thirty (30) days established by default in the law.


7.2 The delivery service of Hanukeii It is carried out in collaboration with different logistics operators of recognized prestige. Orders will not be served in mail sections or in hotels or other non -permanent directions.


7.3 The cost of shipments is not included in the price of products. At the time of acquisition of the product, the user will be informed of the exact shipping cost.


8. Intellectual and industrial property

8.1 The user recognizes that all the elements of the store and of each of the products, the information and materials contained in them, the brands, the structure, selection, management and presentation of their contents, and the computer programs used in relationship with them, they are protected by intellectual and industrial property rights of the own Hanukeii or of third parties, and that the general conditions do not attribute to such industrial and intellectual property rights any other right other than those specifically contemplated therein.


8.2 Unless authorized by Hanukeii or where appropriate by the third party holders of the corresponding rights, or unless it is legally allowed, the user will not be able to reproduce, transform, modify, deassemble, perform reverse engineering, distribute, rent, provide, make available, or allow the access to the public through any public communication modality of any of the elements referred to in the previous paragraph. The user must use the materials, elements and information that he accesses through the use of the store only for their own needs, forcing them not to carry out or indirectly a commercial exploitation of the materials, elements and information obtained through the same.


8.3 The user must refrain from avoiding or manipulating any technical devices established by Hanukeii or by third parties in the store.


9. Data protection

9.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as the one from the transactions carried out, will be included and preserved in a file for your treatment, owned by Hanukeii, as long as your cancellation is not requested. The treatment will be used for the development and execution of the sale, the personalized attention of the products and services that it acquires and to the improvement of such attention, as well as to the promotion of own products and services and of third companies linked to Hanukeii.

It is also informed that your data will be made available to the associated companies for the indicated purposes. Hanukeii It will deal with these data with the maximum confidentiality being the unique and exclusive recipient of them, and not making assignments or communications to third parties regardless of those indicated by current regulations.

The user expressly authorizes the remission, even through electronic means, by Hanukeii and of the aforementioned entities, of commercial communications and offers and promotional competitions. □ Yes, I accept.


9.2 The user may at any time exercise the rights of access, rectification, opposition or cancellation addressing Hanukeii, By email aimed at contact @ Hanukeii.com, attaching a copy of your N.I.F. or substitute identification document.

9.3. The answers marked with * in the registration form are mandatory. Your non -answer will prevent the purchase of selected products can be made.


10. Passwords

10.1       Hanukeii It will facilitate the use of personal passwords to the user who registered as such on the website. These passwords will serve to access the services provided through the website. The user must maintain the passwords in the strictest and most absolute confidentiality under their exclusive responsibility, assuming, therefore, how many damages or consequences of all kinds are derived from the breakdown or revelation of the secret. For safety reasons, the telematic access password to services linked to the website may be modified at all times by the user. The user undertakes to notify Hanukeii Immediately any unauthorized use of your password, as well as access by third parties not authorized to it.


11. Cookies

11.1       Hanukeii Use cookies in order to improve your services, facilitate navigation, maintain security, verify the user's identity, facilitate access to personal preferences and follow their use of the store. Cookies are files installed on the hard drive of the computer or in the browser memory in the folder preconfigured by the user's computer operating system to identify.


11.2 If the user does not want a cookie to be installed on their hard drive, you must configure your Internet navigation program not to receive them. Likewise, the user can destroy cookies freely. In the event that the user decides to deactivate cookies, the quality and speed of the service can decrease and even lose access to some of the services offered in the store.


12. applicable law and jurisdiction

These general conditions are governed by Spanish legislation. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, compliance to the user, provided that applicable legislation allows it.